You accept and acknowledge that you shall have no right to cancel your resource purchase or withdraw from or terminate your contract with Enjoy Computing once your have placed your order. All sales will be final and no refunds will be available.
If you have a technical problem with accessing the files then please send us a message within 24 hours of purchase.
Everything we sell is in digital format and so by completing your purchase with us you will be downloading the content you have chosen from your account area on the website.
You must have the appropriate hardware and/or software and skills to download and open any resources you purchase. Where there are multiple files in a product they will be in a compressed folder (ZIP format) and in general the we use PDF for ‘sheets’. Editable resources use the Microsoft Office formats (PPT; DOCX; XLS; PUB; ACCB).
Under the Consumer Rights Act 2015 we must supply you with digital content that is as described by us on the website, fit for a particular purpose and of satisfactory quality. We describe our resources on the product page and have used all of them so adhere to this. We proof read our resources but we are human and errors can occur. If you’ve purchased a resource that you think contains an error, please send us a message to let us know. If necessary we will correct the problem and you will receive an updated version of the resource.
We agree to make available the resource(s) you have purchased via a download link after the checkout page, via the email address you supplied in your order and in the My Account area in the website for at least 7 days.
- If you do not download the file within this time we are not obliged to supply you with the resource and you may need to be purchase it again.
- If you supply an incorrect email address, we are not obliged to supply you with the resource and you will need to repurchase it.
- If you purchase a given resource in a quantity higher than 1 you will only receive one downloadable link and we cannot provide refunds so check your basket/cart carefully before making your purchase.
We offer some resources in different versions. We cannot offer refunds, exchanges or upgrades, you must purchase the resource version that you require again if you purchase the incorrect one.